momentum 1. Who processes your data
The data controller is [full legal entity name], company number [reg. no.], tax ID [VAT no.], referred to below as "Momentum". For any question about data processing, write to pavle@momentum.ad or call 065 3600678.
2. What data we collect
Data you give us. When you fill in the contact, call booking or order form, we collect your full name, phone number, email address, company name (if you enter it), the services you're interested in, your rough monthly budget, your message and, for orders, the package name. We also record the page the form was sent from. We also keep how you reached the site (an ad tag or the site you came from). It is stored in your browser only for the duration of your visit, and we keep it with your enquiry like the other form details. We use it only to know which channel brings enquiries.
Data collected automatically. When you visit the site, our hosting and analytics tools may record your IP address, device and browser type, language, referring page, and the pages you viewed. This data is used in aggregate, for statistics and security.
3. Why we process it
- To reply to your enquiry and prepare a quote.
- To deliver the service and invoice you, if you become a client.
- For traffic analytics and ad measurement, only if you allow it in the cookie banner ("Accept all", or your choice under "Customize").
4. Cookies, analytics and ads
The cookies this site uses fall into three groups:
- Essential. Keep core site functions running and remember your cookie choice. The site does not work without them, so they cannot be switched off.
- Analytics. Google Analytics 4 (Google Ireland Limited) counts visits and shows which pages people read, in aggregate and without identifying you. Microsoft Clarity records behaviour on the page: clicks, mouse movement and scrolling. We use it to see what isn't working on the site and fix it.
- Marketing. Meta Pixel (Meta Platforms Ireland Limited) and the Google tag for Google Ads (Google Ireland Limited). They measure how well ads perform and allow more relevant ads to be shown to you later.
Analytics and marketing cookies load only after you allow them, each group separately. Until you do, no tracking cookie is set. No group is ticked in advance, and declining does not restrict your access to any content on the site.
You can change or fully withdraw your choice at any time through the "Cookie settings" link in the footer of every page. Withdrawing consent is as easy as giving it.
5. Who we share data with
We do not sell your data. We share it only with service providers who process it on our behalf and on our instructions:
- Discord Inc.: receiving and storing form enquiries. Enquiries arrive on our Discord server, which only our employees can access.
- Vercel Inc.: site hosting and page delivery
- Google Ireland Limited: traffic analytics and ad measurement (with your consent)
- Meta Platforms Ireland Limited: ad measurement (with your consent)
- Microsoft: on-site behaviour analysis through Clarity (with your consent)
If we schedule a call through Google Calendar and Google Meet, Google processes the invitation details (name and email) and the call itself.
Some of these providers process data outside Serbia, including in the US.
6. How long we keep data
- Enquiries that don't lead to work — 12 months from last contact, then deleted.
- Client data — for the duration of the engagement and afterwards for the periods required by tax and accounting rules.
- Analytics data — according to the retention setting in Google Analytics.
7. Your rights
You have the right to access your data, correct inaccurate data, have it erased, restrict processing, port your data, and object to processing. Send your request to pavle@momentum.ad and we'll respond within the statutory deadline.
If you believe we process your data unlawfully, you have the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection, Bulevar kralja Aleksandra 15, Belgrade.
8. Security
The site runs over HTTPS, and only our employees have access to form submissions. Even so, no transmission over the internet is completely secure, so we cannot guarantee absolute protection.
9. Changes to this policy
We may update this policy from time to time. The date of the last change is shown at the top of the page. If a change materially affects your rights, we will say so on the site.